Computer Information Systems

About

The Computer Information Systems program is designed to provide training in computer operations that meet the occupational needs of local business and industry in computer-related areas. The CIS program provides students with first-hand knowledge of the hardware, software, and operations of personal computers used in business and industry today. The program consists of a combination of job-simulated projects and actual campus IT work, providing students with a true “hands-on” learning experience. 

Students graduating with a Computer User Support Specialist diploma will be able to setup, maintain, troubleshoot, and repair laptops, PCs, mobile devices, and network equipment. They will be able to provide technical assistance to computer users, answering questions and resolving computer problems for clients in person, via telephone, or electronically. They will be able to provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Overview

Information Detail
Time Commitment Full Time
Typical Program Length 16 Months
Clock Hours 1,728
Class Type Day
Credentials Certificate, Diploma
Total Tuition/Fees
Textbook/Supplies Cost

Program Credentials

Option NameHoursCredentials
PC Operator432Certificate
Information Processing Technician864Certificate
Hardware Specialist1296Diploma
Computer Information Systems1728Diploma

Campus Locations

Main Campus
426 Highway 91 North
Elizabethton, TN 37643

Curriculum/Courses

First Trimester: 
Worker Characteristic
Orientation and Safety
Technology Foundations
Keyboarding
Computer Concepts
Word Processing and Comm
Desktop Publishing
Presentation Software
Second Trimester: 
Worker Characteristic
Spreadsheets
Databases
Information System Customer Service (Help Desk)
Operating Systems
Third Trimester: 
Worker Characteristic
Basic Troubleshooting Theory
Intro to Networking
Introduction to Security
Fourth Trimester: 
IT Security Foundations

Certifications

CompTIA A+
Dremel 3D Idea Builder (3D printing)
Greenlee Voice, Data, Video Test and Termination (copper cabling)
Greenlee Fiber Preparation and Termination
OSHA 10
3M Safety
CompTIA Security+ (optional)

Instructors

Brandon Franklin
423-543-0070

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